Frequently Asked Questions

We have a security gate and you can’t get in unless we know what time you’re arriving, so we can buzz open the gate.

It’s also for the safety of people and animals.

There can be dogs running loose in the yard and are only secured in their pens when an appointment is expected. It is not fair to the dogs to have them locked away for longer than necessary.

Appointments are also scheduled to avoid a traffic jam coming up the drive-way.

The price is calculated on a Per Day basis. The first day is always payable, even if you check-in after dinner.

There is no charge for the final day if you check-out prior to 10am. After 10am another day is payable.

By 10am your pets have been exercised, kennels have been disinfected & cleaned, the bedding has been washed & changed, the pet runs & exercise areas have been pooper-scooped, water bowls have been refreshed, food bowls have been washed up, morning treats have been given, etc. If your pets stay after 10am, another day is payable because all of the above gets done again.

A clean kennel with fresh bedding. Clean & disinfected dog/cat run area. Spring water changed twice daily. Small morning feed & snacks/treats throughout the day. Evening main meal. Playtime all day in large exercise areas & yards. Daily brushing & general grooming. Yards are constantly being pooper-scooped. Cat runs have clean kitty-litter.

Yes, you may provide your pets own food, however, this does not alter the accommodation price and we don’t charge extra for administering it.